Privacy policy

This policy covers the Calm Skin Clinic website. It explains what information we collect when you use the site or send us an enquiry, and how we use it. Your medical records at the clinic are handled separately, under the confidentiality rules that apply to medical care.

What we collect

• Enquiry details you type into the contact form: name, phone number, email (if given), the service you're interested in and your message.
• Messages and calls you start from the site through WhatsApp, phone or email. These are handled by those services under their own privacy terms.
• Today's UV index on the home page is loaded by your browser from Open-Meteo, a free weather service. We send it no personal information; like any web request it can see your IP address.

How we use it

Only to reply to your enquiry and to book and manage your appointment. We do not sell or rent your information, and we do not use it for third-party advertising.

Who handles it

The enquiry form opens your own email app; your enquiry reaches the clinic's inbox when you send it. The website is hosted on a content delivery network. These providers process the data only to deliver this service.

How long we keep it

We keep enquiry details only as long as needed to respond and to manage any appointment that follows, or as required by law.

Your choices

You can ask us to show, correct or delete the enquiry details we hold about you. Email calmskinclinic@gmail.com or call +91 96370 75677.

Changes

If this policy changes, we will update this page.